SOURCEBOOK · CAI DESIGNS

100+ brands, one catalog, answered by AI

CAI Designs represents over 100 furniture, lighting, and accessory lines. Sourcebook answers designer questions across all their brands with correct pricing and lead times.

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Multi-line showroom efficiency

Designers ask CAI Designs about products from any of their 100+ brands. Staff searched through catalogs from multiple brands before Sourcebook. Now Sourcebook answers from all brands at once with correct pricing and lead times. CAI Designs is the launch customer for Sourcebook.

All brands searchable

Designers search across 100+ brands at once. Find pieces by style, material, color, or size across the entire showroom catalog.

AI gives instant answers

Designers ask Sourcebook about pricing, COM options, lead times, or dimensions. AI answers from the correct brand catalog with showroom pricing rules applied per brand.

Quotes in minutes

Complex quotes with pieces from multiple brands, COM fabrics, and custom finishes quoted in minutes. Staff handle more designer inquiries per day with Sourcebook answering routine questions.

Implementation timeline

CAI Designs started onboarding with Sourcebook in January. They began with their top 20 brands and went live in 3 weeks with those initial brands. They added more brands monthly throughout the quarter. By March, CAI Designs had 100+ brands loaded in Sourcebook with staff answering most designer questions through the AI.

Initial setup

Started in January with top 20 brands. The main challenge was organizing brand pricing and catalogs for import. Some brands had current price lists, some had outdated PDFs, and some required calls to reps for current pricing.

Going live

First 20 brands went live in 3 weeks. Once the pricing was in Sourcebook, updates became easy. CAI Designs added more brands over time as they organized catalog data from each manufacturer.

Full deployment

By March, 100+ brands were loaded. Staff were answering most designer questions through Sourcebook. Designers could browse the complete CAI Designs catalog online through their Sourcebook storefront.

Results for CAI Designs

100+ brands in one searchable catalog
Launch customer for Sourcebook
AI answers designer questions across all brands in real time
Correct pricing for COM, grades, and finishes per brand rules
Staff time saved: quotes in minutes instead of hours
Designer satisfaction: faster answers and accurate quotes
More projects quoted per day with existing staff
Same staff handling increased inquiry volume with efficiency

CAI Designs

Multi-line showroom

How CAI Designs uses Sourcebook daily

Designers visit the CAI Designs showroom or reach out by email or phone with project questions. Staff use Sourcebook to answer questions across all 100+ brands. Designers can also browse the complete CAI Designs catalog online through their Sourcebook storefront. The AI handles routine pricing, lead time, and specification questions in real time.

In-person showroom visits

When designers visit the showroom floor, staff use Sourcebook to answer questions on the spot. Questions about pricing, COM options, lead times, and custom finishes get answers from the correct brand catalog with CAI Designs pricing applied.

Remote designer inquiries

Designers reach out via email or phone with project questions. Staff use Sourcebook to provide accurate quotes in minutes. Complex projects with pieces from multiple brands, COM fabrics, and custom finishes get quoted in minutes instead of requiring hours of catalog research.

Online catalog access

Designers can browse the CAI Designs catalog online through their Sourcebook storefront. They search across all brands at once by style, material, color, or size. The AI answers their questions without requiring staff involvement for basic inquiries.

CAI Designs experience

How long did it take CAI Designs to get up and running on Sourcebook?

CAI Designs started onboarding in January with their top 20 brands. Those brands went live in 3 weeks. They added more brands monthly. By March they had 100+ brands in Sourcebook and staff were answering most designer questions through the AI.

What was the hardest part of the setup?

Getting brand pricing and catalogs organized for import. Some brands had current price lists, some had outdated PDFs, and some required calls to reps for current pricing. Once the pricing was in Sourcebook, updates became easy.

How do designers interact with Sourcebook at CAI Designs?

Designers visit the showroom or reach out by email or phone. They ask questions through the Sourcebook interface or speak with staff who use Sourcebook to answer. Designers can also browse the CAI Designs catalog online through their Sourcebook storefront.

Did CAI Designs reduce staff after implementing Sourcebook?

No. CAI Designs kept the same staff. Staff now handle more designer inquiries per day because Sourcebook answers routine questions in real time. Staff focus on complex projects and designer relationships instead of looking up pricing and lead times.

How many brands does CAI Designs represent in Sourcebook?

CAI Designs represents over 100 brands in Sourcebook. They started with their top 20 brands in January and expanded to 100+ brands by March. Each brand has its own catalog, pricing rules, COM options, and lead times loaded into the AI.

How does Sourcebook handle COM and custom finishes for CAI Designs brands?

Each brand has its own COM pricing rules and finish options loaded into Sourcebook. When a designer asks about a piece in a specific fabric or finish, Sourcebook calculates the price using that brand’s rules. The AI knows which fabrics each brand accepts, grade pricing, and custom finish upcharges per brand.

See how Sourcebook works for multi-line showrooms

Book a 30-minute call. We will show you the CAI Designs catalog and AI in action live.

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