Poly9 AI · configure and quote

Configure options. Quote from your rules.

Store your compatibility rules, cost recipes and grade matrices once, and Poly9 AI configures and quotes each custom variant from them. A buyer asks for walnut veneer instead of oak, or grade F upholstery. Your AI checks the options fit, prices the variant from your rules and sends a quote page. A missing rule returns price on request with the configuration drafted for you.

The problem

Why slow costing kills the order.

Manual recalculation delays every variant. A buyer wants walnut veneer instead of oak stain, 42 inches instead of 36, soft-close hinges instead of standard. Your estimator reopens the Excel costing sheet, updates wood cost, width upcharge, and hardware line, rechecks all dependent line items, and emails the revised quote hours later. The buyer has already ordered from the competitor whose configurator calculated the configured variant.

Compatibility knowledge exists only in your lead estimator's head. One person knows which drawer hardware fits undermount slides, which wood finishes are available in custom depths, which hinge types work with shaker versus slab door profiles, which handle lengths fit within rail widths. When that estimator is away, colleagues guess at compatible configurations, and production rejects orders because the chosen cup pulls require more clearance than the shaker door rail provides.

Buyers approve what they can see. Your competitor's configurator shows the chair in grade F linen on a screen before displaying the cost. You email a PDF listing line items with no visual of the configured piece. They approve the option they can picture.

Before and after

Before and after

BeforeWith Poly9 AI
Buyer emails asking for walnut veneer on 42-inch depth with soft-close hardwareBuyer configures variant on your site; AI verifies hardware compatibility
Estimator reopens Excel costing, manually recalculates veneer cost and upchargesConfigurator applies veneer recipe, depth upcharge, hardware cost automatically
PDF listing line items arrives hours later, zero visuals of configured cabinetRendered variant displays walnut veneer on 42-inch depth with chosen hardware
Follow-up thread goes dormantSingle exchange: configuration question, validated answer, approval
Upholstered sofa with fabric swatch options

One lounge chair in four upholstery colorways, in a Poly9 demo workspace. AI renders.

How it works

Answer. Configure. Price. Quote.

Four steps from buyer question to configured quote. Your AI answers from the product record, verifies that chosen options are compatible (shaker doors work with this hardware, walnut veneer comes in this width), assembles the variant, applies cost recipes and grade matrices, and generates a quote page with visual. Every line cites the source rule. Missing rules return price-on-request with drafted inquiry, never estimates.

01

Answer

Your AI answers from the product record. Which veneers are stocked (walnut, oak, maple), what the MOQ is for custom widths, how long fabrication runs, and whether the 42-inch cabinet width they want is standard or requires custom manufacturing.

02

Configure

It verifies hardware-to-door compatibility before assembling. If the buyer selects shaker-style doors with cup pulls that only fit on slab fronts, your AI explains why that hardware choice does not work with shaker profiles, before displaying any cost.

03

Price

It applies stored cost recipes and grade matrices. Uncosted combinations (walnut veneer on a 48-inch depth you have not priced yet) trigger price-on-request, never estimated figures, with a drafted inquiry capturing the full configuration.

04

Quote

The buyer opens the configured quote page on their phone. Each line cites the applied rule (walnut veneer cost recipe, width upcharge matrix, undermount hardware). One tap approves, and the approval lands in the project next to the quote lines.

Honest fit

Who this is not for.

  • Standard products sold at fixed pricing with no configurable options (no wood choices, no hardware selections, no dimensional variants).
  • Order workflows that require multi-level approval routing built into the ERP, where configuration and quoting must occur inside that locked system.
  • Operations where cost recipes and grade matrices change daily and require dedicated full-time rule maintenance staff.
  • Buyers who order exclusively from static catalogs without asking configuration questions (no finish swaps, no size adjustments).

Questions about configure and quote.

What if a pricing rule is missing?
Your AI flags that line as price on request and drafts the inquiry showing the configuration (walnut veneer, 42-inch width, soft-close hinges). You review, determine the cost, store the rule. Next time someone configures that combination, your AI quotes it automatically.
How is this different from Excel?
A costing sheet is reopened every time a buyer swaps oak for walnut or changes the depth. Poly9 AI stores that logic as rules. It checks the options are compatible and prices the variant, so nobody rebuilds formulas when oak becomes walnut.
How is this different from a CPQ?
Classic CPQ suites serve inside-sales teams with guided forms, multi-step approval chains and ERP order entry, licensed per seat. Poly9 AI answers the buyer directly on your site in plain language and is priced per sales action. If orders must live inside ERP approval workflows, keep the CPQ.
Can it handle MOQ and lead time rules?
Yes. Write the rules in plain language, for example “MOQ 10 units for custom sizes; lead time 6 weeks.” Your AI applies them to every quote and explains them when the buyer asks, so a request below the minimum gets the minimum back, not a price.
What industries does this work for?
Any manufacturer whose buyers pick variants before ordering: cabinetry, upholstery, millwork, lighting and signage are typical. If veneers, dimensions, hardware or fabric grades move the cost, and you can write those moves down as rules, it fits.

Start free. See it work on your catalog.

Create your account, load your configurator with product options (wood species, hardware, dimensions), write one compatibility rule, and test with configuration questions: walnut instead of oak, soft-close hinges. 250 sales actions free for 30 days, no card, and the account stays yours.

Start free Talk to sales